Terms of Service
Effective Date: March 22, 2025.
Welcome to AlfaScootz! By accessing or using our website at https://alfascootz.au, and any related services (collectively referred to as “Services”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, please do not use our website or Services.
1. Acceptance of Terms
By using our website and purchasing our products, you agree to these Terms and any additional terms or policies referenced herein. We may update these Terms from time to time, and the updated version will be posted on this page with an updated “Effective Date.” Please check this page regularly to stay informed of any changes.
2. Eligibility
You must be at least 18 years old to use our Services or place an order through our website. By using our Services, you confirm that you are of legal age and have the legal capacity to enter into a contract.
3. Account Registration
To access certain features of our Services, you may need to create an account. When registering, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.
4. Product Information and Availability
We make every effort to ensure that the products and prices listed on our website are accurate and up-to-date. However, we cannot guarantee that all products will be available or that there will be no errors in pricing or descriptions. We reserve the right to modify, discontinue, or limit the availability of any product without notice.
5. Orders and Payment
By placing an order through our website, you agree to provide accurate and complete payment information. We accept various payment methods, and by submitting your payment details, you authorize us to charge the applicable amount to your chosen method. We may cancel or refuse orders at our discretion, particularly in cases of suspected fraud or error in pricing.
6. Shipping and Delivery
We aim to process and ship orders promptly, but delivery times may vary depending on your location. Once an order is placed, you will receive a confirmation email with details of the shipping status. Please note that shipping times are estimates, and we are not responsible for delays caused by external factors such as weather or carrier issues.
7. Returns and Refunds
We offer a return and refund policy in accordance with Australian consumer protection laws. If you are not satisfied with your purchase, please refer to our [Return Policy] (link to Return Policy) for details on how to return items and request a refund.
8. User Conduct
By using our website and Services, you agree not to:
- Engage in any unlawful activity or violate any applicable laws
- Post, upload, or transmit any harmful, defamatory, obscene, or otherwise objectionable content
- Use our website to harass, abuse, or harm others
- Attempt to gain unauthorized access to our website or other user accounts
- Interfere with the operation of our website, including through the use of viruses, malware, or any other harmful technologies
9. Intellectual Property
All content on our website, including but not limited to text, images, logos, trademarks, and product descriptions, is the property of Alfa Scootz or its licensors and is protected by intellectual property laws. You agree not to reproduce, distribute, or use any of our intellectual property without our express written consent.
10. Limitation of Liability
To the fullest extent permitted by law, AlfaScootz shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products. Our total liability for any claim shall not exceed the amount you paid for the product(s) in question.
11. Indemnity
You agree to indemnify, defend, and hold harmless AlfaScootz, its directors, employees, agents, and affiliates from any and all claims, liabilities, damages, costs, and expenses (including legal fees) arising from your use of our website or violation of these Terms.
12. Privacy Policy
Your use of our website and Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please read our Privacy Policy carefully to understand how we handle your data.
13. Termination
We reserve the right to suspend or terminate your access to our website and Services at any time, with or without notice, if you violate these Terms or engage in any conduct that we deem harmful to our business or other users.
14. Governing Law
These Terms and any disputes arising out of or in connection with these Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
AlfaScootz Ltd.
Email: [email protected]
Phone: +61 42 242 7116
Address: 2A Wrights Ave, Berala NSW 2141, Australia